Round Robin Distribution: Better alternative to Omni channel
Round Robin Distribution: Better alternative to Omni channel Round Robin Distributor (RRD) app overcomes the limitations of Salesforce Omni-Channel and optimizes and simplifies complex routing logics for your Sales & Service Teams. RRD tool is a robust, highly customizable, and open-platform solution for your distribution automation solutions and integrates with your marketing and sales automation […]
Salesforce Round Robin Lead Assignment *Best Practice* with RRD
Salesforce Round Robin Lead Assignment *Best Practice* with RRD Assuming you are a Salesforce Admin/ Sales Manager at your company, you want a solution to route the inbound leads to the right and the most suitable sales representatives. You are the one who has to decide who gets the next incoming lead, and hence, you […]
Salesforce Lead Distribution – Efficient assignment through Round Robin Distributor
Salesforce Lead and Case Assignment Rules Lightning What are assignment rules in Salesforce? Salesforce Lead Assignment Rules and Salesforce Case Assignment Rules are used to automate lead capture and service support processes by assigning incoming leads and cases to the right owner (User or Queues). Based on the defined formula condition and the criteria set […]