Category: Salesforce Round Robin

Salesforce Round Robin

Salesforce Round Robin Lead Assignment *Best Practice* with RRD

Assuming you are a Salesforce Admin/ Sales Manager at your company, you want a solution to route the inbound leads to the right and the most suitable sales representatives. You are the one who has to decide who gets the next incoming lead, and hence, you need a full proof solution to your constant problem…
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manage tickets in salesforce

Managing High-Priority Support Tickets like an Ace in Salesforce

That ticket requires immediate attention! If you are looking to optimize handling of urgent cases (tickets) using Salesforce as a helpdesk ticketing system, then you have landed at the perfect place. As your client base grows, you would require a customizable solution to the available functionalities that a platform can offer. With the growing awareness,…
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What is Round Robin?

Round Robin Algorithm Curious to know what Round Robin is. Hurray! You have just landed on just the right page to know the whole caboodle about it. In general terms, Round Robin refers to ‘a series or a sequence’. Consider the example of a card dealer here and assume that there are 4 people sitting…
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