Lead Assignment rules in Salesforce | Salesforce Case Distribution

Round Robin Distribution: Better alternative to Omni channel
30Jan

Round Robin Distribution: Better alternative to Omni channel

Round Robin Distribution: Better alternative to Omni channel Round Robin Distributor (RRD) app overcomes the limitations of Salesforce Omni-Channel and optimizes and simplifies complex routing logics for your Sales &…

Salesforce Round Robin Lead Assignment *Best Practice* with RRD
04Nov

Salesforce Round Robin Lead Assignment *Best Practice* with RRD

Salesforce Round Robin Lead Assignment *Best Practice* with RRD Assuming you are a Salesforce Admin/ Sales Manager at your company, you want a solution to route the inbound leads to…

Salesforce Lead Distribution – Efficient assignment through Round Robin Distributor
08Apr

Salesforce Lead Distribution – Efficient assignment through Round Robin Distributor

Salesforce Lead and Case Assignment Rules Lightning What are assignment rules in Salesforce? Salesforce Lead Assignment Rules and Salesforce Case Assignment Rules are used to automate lead capture and service…

Effective Web Leads Tracking for Inbound Sales Team to Optimize Sales Funnel
26Oct

Effective Web Leads Tracking for Inbound Sales Team to Optimize Sales Funnel

Effective Web Leads Tracking for Inbound Sales Team to Optimize Sales Funnel Why is every company trying to optimize its Lead/ Sales Tracking? Lead management is defined as a set…

Managing High-Priority Support Tickets like an Ace in Salesforce
19Oct

Managing High-Priority Support Tickets like an Ace in Salesforce

Managing High-Priority Support Tickets like an Ace in Salesforce That ticket requires immediate attention! If you are looking to optimize handling of urgent cases (tickets) using Salesforce as a helpdesk…

Salesforce Lead and Case Assignment Rules Lightning
25Aug

Salesforce Lead and Case Assignment Rules Lightning

Salesforce Lead Distribution – Efficient assignment through Round Robin Distributor Lead distribution – Lead distribution is a set of process through which all incoming leads are assigned to a skilled…

What is Round Robin?
04Aug

What is Round Robin?

What is Round Robin? Round Robin Algorithm le caboodle about it. In general terms, Round Robin refers to ‘a series or a sequence’. Consider the example of a card dealer…

Solving Case Response Time Issues with SalesForce
29Jul

Solving Case Response Time Issues with SalesForce

Solving Case Response Time Issues with SalesForce Covid-19 Pandemic has posed a significant challenge to Business Process Outsourcing Sector, and it’s now when companies realize how crucial Case Response Time…